Shopify has a new store activity log that shows who changed what in your store, from products and discounts to themes, apps, staff and settings. It's in Settings > General > Store activity log and keeps up to 18 months of history, up from the last 250 events.
Shopify is retiring the POS Go as a handheld till. From 26 May 2027 it will only work as a customer-facing card reader on the counter, paired with a tablet, so staff won't be able to carry it around the shop floor. Shopify recommends the Verifone Victa Mobile or Tap to Pay on a phone instead.
Shopify's self-serve returns and cancellations, where customers request them from their account, used to be one setting for the whole store. You can now switch them on or off separately for each market you sell in. Your current settings have carried over, so nothing changes until you edit them.
You can now add discounts to Rollouts, Shopify's built-in tool for scheduling and testing store changes. That means you can show a new offer to part of your online store traffic, compare it against your current offer using conversion results, or launch a discount alongside theme and checkout changes in one go.
From 21 September 2026, Shopify Analytics counts sessions differently. It now focuses on human visitors and classifies bot traffic more consistently, and it keeps genuine shopper journeys that don't include a normal pageview. Session-based numbers like conversion rate will look different, but orders, sales and customer counts aren't affected.
When customers sign in to their account on your store, their store credit balance now shows at the top of every account page. Signed-in customers who haven't ordered yet also see product recommendations from your catalogue, chosen by Shopify based on what it knows about their preferences.
Until now, only stores using Shopify Payments could appear on Shop, Shopify's shopping app and Shop.com. Stores using other payment providers can now appear too, as long as they meet Shop's eligibility requirements. Shopify has also updated those requirements for every store.
You can now add your own annotations to time-series reports in Shopify Analytics. Each note can have a title, description, date or date range and a type, so you can mark things like a campaign launch, an influencer post, a supplier change or a promotion right on the chart.
Shopify Tax is free until your store passes 100,000 in sales (£100,000 for UK stores). Until now that allowance reset every calendar year. From 1 January 2027 it's based on your store's lifetime sales instead, so once you've passed it, it doesn't come back.
Apps inside your Shopify admin can now open Sidekick, Shopify's built-in AI assistant, with a question already filled in. For example, an app could add an "Ask Sidekick" button next to a report, so you get help understanding it without leaving the app.
Canvas is a new way to design your Shopify store. You see every page of your store laid out together, click to edit anything, or ask Sidekick, Shopify's AI assistant, to make changes for you. You'll find it under Online Store > Themes, where you can start a new theme or duplicate an existing one into Canvas.