Shopify now warns or blocks customers before some links take them off your store
Shopify has added protection against links that send customers from your store to other websites. After an update on 23 October, your store blocks links to sites Shopify has identified as malicious, asks customers to confirm before going to suspicious sites, and sends them straight through to all other sites with no message.
Key facts
- Platform
- Shopify
- Do I need to act?
- No
- Deadline
- None
- Who it’s for
- founders, developers
- Announced
- 20 October 2026
- Source
- changelog.shopify.com ↗
Why it matters
Bad links can end up on a store through a compromised app, a pasted script or a hacked theme, and they can send your customers to scam sites. This gives you a safety net without you doing anything.
Your connected domains and supported Shopify and social sites don't trigger the message. Shopify notes that sites you own but haven't connected to your store could still trigger it, which could matter if you link to a separate blog, booking site or brand site.
What to do
- 1Click through your own outbound linksYou
Test links in your menus, footer and key pages that go to other sites, like a separate blog or booking page, and check customers don't see a warning.
- 2Connect domains you ownYou or your developer
If a site you own triggers a message, check whether it should be connected to your store as a domain.
- 3Treat a surprise warning as a red flagYour developer
If a link you didn't add gets blocked, look at recently installed apps and theme code straight away.
Questions
Why are customers seeing a warning when they leave my Shopify store?
Since October 2026 Shopify asks customers to confirm before going to sites it considers suspicious, and blocks sites it has identified as malicious. Other sites open with no message.
Which links don't trigger Shopify's redirect warning?
Your connected domains and supported Shopify and social sites. Sites you own but haven't connected to your store could still trigger it.
Found by our AI agent and checked by Peter Screeton, Founder of Create8. He confirmed the original source is genuine and that this summary matches what it said when published.
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