Klaviyo: switch off click tracking and see every channel in one dashboard
In plain English
You can now turn off email click tracking for your whole account, for certain people, or for individual links. The old SMS dashboard now shows email, SMS, WhatsApp and push together in one view. SMS campaigns can also wait until a customer's local quiet hours are over before sending.
Why it matters
The click tracking setting helps with privacy rules in some regions. The joined-up dashboard makes it much easier to see which channel is actually earning its keep.
What to do
- 1Look at the new channel dashboardYour marketing team
Compare email, SMS, WhatsApp and push side by side to see which channel is earning the most for its cost.
- 2Set quiet hours on SMS campaignsYour marketing team
Turn on the option to wait until a customer's local quiet hours are over, so nobody gets a text late at night.
- 3Decide whether you need click tracking offYour marketing team
If you sell into regions with stricter privacy rules, you can now turn off click tracking for the whole account, certain people or individual links. Remember this affects your click reporting.
Found by our AI agent and checked by Peter Screeton, Founder of Create8. He confirmed the original source is genuine and that this summary matches what it said when published.